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Wales Millennium Centre (“we”, “us” or “our”) is committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us (including data collected/provided online by telephone or in person), will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Wales Millennium Centre, a company limited by guarantee, registered in England and Wales with company number 3221924 and charity number 1060458 whose registered address is at Bute Place, Cardiff CF10 5AL.

Our nominated representative for the purpose of the Act is our Chief Executive.

INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:

information that you provide by filling in forms on our site wmc.org.uk (“our site”). This includes information provided at the time of registering to use our site, subscribing to our services, placing orders, posting material or comments or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by us, and when you report a problem with our site;
if you contact us, we may keep a record of that correspondence;
we may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them;
details of transactions you carry out through our site and of the fulfilment of your orders (including any services we provide you with as a result of your visit to our venue); and
details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
Such data may include your name, delivery address, email address, telephone number and debit and/or credit card numbers. With regard to debit and/or credit card numbers we will retain these only for so long as we think is reasonably necessary.

We may also ask you to answer various general questions about yourself including any areas in which you are interested so that information can be tailored to cover the areas in which we believe you might be interested for future reference.

See also the paragraphs below entitled “Our Use of CCTV” and “Recordings of Visitors to our Venue”.

MONITORING OF USER TRAFFIC
We may monitor user traffic on an aggregate basis in order to help us develop and improve our site for the benefit of all users.

IP ADDRESSES
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

COOKIES
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org.

To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.

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